Exam Countdown app icon
All help topics
Account and billingiOS & AndroidUpdated 21 August 2026

Delete your account or data

Remove your account and content permanently, and what it does and does not cancel.

Delete your account

In Settings, open your account details and choose to delete your account. You will be asked to confirm.

This removes your account and the exams, categories, notes and results stored against it. It cannot be undone. There is no recovery window, so if you only want a fresh start, deleting individual exams is the safer move.

It does not cancel your subscription

This catches people out. Deleting your account does not cancel a Premium subscription, because the subscription belongs to your Apple Account, not to your Exam Countdown login. Cancel it separately. See Manage or cancel your subscription.

Do it in that order: cancel first, then delete.

Privacy

What we collect and why is set out in the privacy policy.

Did this not solve it? Contact us and include what you tried. In the app, Settings then Contact Support attaches the details that help us find your account.